Wallet69 Refund Policy


Introduction:
Wallet69 is committed to providing secure and reliable financial services. This Refund Policy outlines the circumstances under which refunds may be issued.

Scope:
This Refund Policy applies to all transactions processed through Wallet69.

Refund Eligibility:
1. Unauthorized Transactions: Refunds will be issued for unauthorized transactions.
2. Payment Errors: Refunds will be issued for payment processing errors.
3. Failed Transactions: Refunds will be issued for failed transactions.

Refund Procedure:
1. Request Submission: Users must submit refund requests to support@goodafrica69.com.
2. Verification: Wallet69 will verify the refund request.
3. Refund Processing: Refunds will be processed within 24-48hrs.

Refund Timeline:
- Refunds will be processed within 1-2 business days.
- Refunds may take up to 3 days to appear on your statement.

Refund Amount:
The refund amount will be the full or partial amount of the transaction.

Exceptions:
1. Chargebacks: Wallet69 reserves the right to decline refunds for chargebacks.
2. Fraudulent Activity: Refunds will not be issued for fraudulent activity.

Contact Us:
For questions or concerns, please contact support@goodafrica69.com.